24/7 Monitoring

Predict scalability problems before they occur

Email is an essential business service. To ensure optimal performance and to identify potential problems, MailChannels has developed an extensive monitoring system. The MailChannels Monitoring System actively monitors each Traffic Control installation, keeping track of the number of connections, CPU load, message throughput, and other key email system performance indicators. If a problem is about to happen, alerts are delivered.

This is a high touch service designed to provide maximum comfort to Traffic Control administrators that their email service is running reliably.

Features

  • Real-time, active performance monitoring - we monitor both the accessibility of your Traffic Control servers, and their performance metrics
  • Historical analysis of feedback data - we collect anonymous feedback data from your Traffic Control servers, and can use this data to diagnose and fix deliverability issues
  • Graphical charts - see how much traffic is being slowed down, and why
  • Alerts - a real human will call you if your email traffic is not getting through

Pricing and Availability

MailChannels Monitoring System is available to commercial Traffic Control users for a reasonable annual fee. Please use our contact form to inquire.

Example monitoring screen from the MailChannels Monitoring System

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