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MailChannels offers tier-based pricing based on the number of emails sent per month. Discounts are available for annual subscriptions. A minimum of 10,000 emails per month is required to use our service.
Contact our sales team to start a conversation about products and pricing.
Yes, we provide SMTP services on port 25, 587, and 2525. If you can configure your mail server to relay through a smart host, you can use our service.
View configuration instructions.
Sender Policy Framework (SPF), “is an email validation system designed to prevent email spam by detecting email spoofing, a common vulnerability, by verifying sender IP addresses” (Wikipedia).
To use any mail relay service, including MailChannels or alternative solutions, you must update SPF records to authorize our service to send on your behalf by including the following string: include:relay.mailchannels.net
For more information, see the Set up SPF records help article.
Our servers are located in multiple data centers across North America and Europe to ensure low latency and high availability.
We use advanced algorithms to minimize false positives. When we reject a message, we always provide a URL in the rejection message, which allows the sender (end-user) to report the false positive directly to us. You can find false positive reporting features within the Host Console interface under ‘Log Search’.
Yes, MailChannels is GDPR compliant and we adhere to the necessary data protection laws and regulations.
For more information, see Data Privacy and GDPR.