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Privacy Policy

MailChannels Corporation (“MailChannels,” “Us,” or “We”) is committed to protecting the privacy of the users of the https://www.mailchannels.com web site (the “Site”) and the services offered through the Site, including by way of example the email and other communications sent through those services (the “Services”). Additionally, MailChannels adheres to the Safe Harbor Principles as agreed to and set forth by the United States Department of Commerce and the European Union (“EU”). This privacy policy (the “Policy”) discloses MailChannels’ information privacy practices for the Site and Services. This policy is intended to inform users of our Services and other visitors to the Site of the information collection and use practices of the Site and Services.

Please see the Notification of Changes section below for information regarding changes to this Policy. If you have questions or concerns regarding this Policy, you should contact MailChannels by e-mail at legal@mailchannels.com.

Collection and use of information generally.

MailChannels collects information directly from the users of our Site and Services. MailChannels also receives information regarding users from our customers and from other third parties. We will not sell, share, transfer, or use the information we collect from users or receive from our customers or other third parties regarding users other than as stated in this Policy.

In addition, we will not sell, share, transfer, or use the information we receive from our customers or from other third parties regarding users except in accordance with the directions of those customers and other third parties.

Collection and use of information by our customers and other third parties.

Certain of the web sites of MailChannels’ customers, advertisers or affiliates and other third-parties may be accessible through the Site or through email or other communications sent through the Services. You may be asked to provide personally identifiable information (or other information) to these customers or other third parties through these web sites or through the communications sent to you through the Services, including by way of example when you click on a link on the Site to one of these other web sites or on a link in an email or other communication sent through the Services. These customers and third parties maintain their own privacy and data collection policies and practices. This Policy covers only information collected through the Site and Services and does not extend to our customers or any third parties. MailChannels IS NOT RESPONSIBLE FOR THE POLICIES OR PRACTICES OF OUR CUSTOMERS OR ANY THIRD PARTIES. YOU SHOULD REVIEW THE APPLICABLE PRIVACY POLICIES OF OUR CUSTOMERS AND ANY THIRD PARTIES BEFORE PROVIDING THEM WITH ANY PERSONALLY IDENTIFIABLE INFORMATION.

Collection and use of personally identifiable information by MailChannels.

We only collect and use personally identifiable information regarding users of the Site or Services as described in this Policy. In addition, we do not process or use personally identifiable information that we collect or that is received from our customers or from other third parties in a way that is incompatible with the purposes for which it was collected or received or subsequently authorized by you. Except as noted in this Policy, personally identifiable information collected by MailChannels on the Site or through the Services is NOT shared with third parties without your consent.

We may automatically collect personally identifiable information from you when you access the Site or use or access the Services. We may also collect personally identifiable information from you through a number of voluntary sources on the Site or through the Services, including through emails or other communications sent through the Services. For example, these sources may include responses, registrations, surveys, reviews, comments, confirmations, emails, postings, messages, telephone calls, written correspondence or other electronic submissions and communications sent by you to the Site or through the Services. The personally identifiable information we may collect from you will include, by way of example:

  • Domain name and Internet Protocol (IP) address;
  • E-mail address;
  • Contact information (including, name, address, zip code, country, and phone number);
  • Gender;
  • Financial information, such as account or credit card numbers;
  • User-specific and aggregate information on areas of the Site accessed and the Services used;
  • Username and password information for the Site or Services; and
  • Other information you volunteer to the Site, through the Services or through other means of communication, such as responses, registrations, surveys, reviews, comments, confirmations, emails, postings, messages, telephone calls, written correspondence or other electronic submissions and communications sent by you to the Site or through the Services.

YOU SHOULD NOT PROVIDE MailChannels WITH ANY PERSONALLY IDENTIFIABLE INFORMATION (OR SUBMIT OR POST ANY PERSONALLY IDENTIFIABLE INFORMATION TO THE SITE OR IN RESPONSE TO ANY EMAIL OR OTHER COMMUNICATION) UNLESS YOU WOULD LIKE THAT INFORMATION TO BE USED IN ACCORDANCE WITH THIS POLICY.

If you register for the Site or Services through a third-party, the personally identifiable information you have provided in connection with your registration may be imported into your account on for the Services. The personally identifiable information we may collect from you will also include any information imported from any such third-party.

The personally identifiable information that MailChannels collects from users of the Site or Services (both registered and unregistered) may be used for a variety of purposes, including by way of example:

  • Providing the Services;
  • Customizing advertising or other content displayed on the Site or through the Services;
  • Customizing the layout of the Site or Services;
  • Notifying users of the Site or Services about updates to and activities on the Site or Services and about goods and services that we feel may be of interest to you;
  • Improving the content of the Site or Services;
  • Analyzing data and patterns regarding usage of the Site or Services;
  • Contacting users of the Site or Services for marketing purposes; and
  • Contacting users of the Site or Services for information verification purposes.

We may also share certain personally identifiable information we collect through the Site or Services with third party companies so that they may offer products and services to users of our Site or Services that we believe will be of interest to those users. We may also share certain personally identifiable information with third party advertisement serving companies to better target the advertising and other content displayed on the Site or Services and provide pertinent offers we think may be of interest to our users. You may opt-out of disclosure of your information to third parties for direct marketing purposes. Please see the Choice and Opt-out section below. In addition, third party advertisers may receive certain personally identifiable information about you if you click on advertisements displayed on the Site or through the Services. Clicking on any advertisement displayed on the Site or through the Services will be considered your consent to “opt in” for this transfer.