inbound filtering

Secure your inboxes against spam, viruses, and phishing attacks.

Inbound Filtering is a cloud-based spam filtering service designed to help web hosts protect their clients from malicious email threats. It is a reliable, cost-effective service for businesses of all sizes. Improve on the filtering accuracy of open source and legacy anti-spam systems by letting users manage false positives themselves.

"My end users love how MailChannels IQ™ makes sure email never gets filed into the junk folder by mistake."

Rami El-Zein
CEO at Practical Host

challenges protecting against spammers

Your email infrastructure is exposed when receiving SMTP connections. Attackers can send volumetric DDoS traffic to overwhelm your services, degrade network performance, or bring down end-user machines individually. Attackers can also take control of end-user resources or steal credentials.

challengethe mailchannels solutionbenefits
Keeping up with spammersOur 24/7 cloud adapts automatically. A fully-staffed operations center responds in seconds to new outbreaksLets you focus on more important things, like growing your business
Email gets sent to the junk folder inappropriatelyMailChannels IQTM lets email senders flag email before it gets lostGives your customers the peace of mind that important email will never be lost
Waiting forever for support from your email security vendor30 minute support response, 24/7Gets email back on track without delay, even in the middle of the night
Where did that email go?Lightning fast, intuitive email security dashboard for you and your clientsHelps customers track down and fix email problems before they bother you with support requests
Maintaining rulesets for SpamAssassinHosted spam filter service is fully managedSimply pay a fixed monthly fee based on the number of domains

A New Approach to Email Security

Providing email service for your clients can be needlessly complicated - spam filter accuracy, false positives, malware infections, unresponsive support, and non-obvious decisions about what rulesets to use. We built MailChannels Inbound Filtering to make this easy: a hosted email security service that protects your end users against unsolicited emails targeting your network and inboxes. It's available to businesses of all sizes.

Intelligent QuarantineTM

Never lose an important message. Instead of silently filing messages to the junk folder, MailChannels IQTM generates a link that the sender can use to get their email released instantly.

24/7 Support

Get a real human response to your ticket within 30 minutes, 24x7. You and your clients have the MailChannels team by your side with 1:1 customer support, help articles, and more.

Simple integration

The MailChannels cPanel plugin allows you to deploy MailChannels to all your customers seamlessly using cPanel. There is also a Provisioning API if you prefer to roll your own integration.

web console

Modern user experience

A powerful, intuitive interface makes managing your customers simple and efficient. Set filtering policy, including whitelists, blacklists, blocking, tagging, and quarantining on a per-domain or per-user basis.

key features

Inbound Filtering brings MailChannels' security and deliverability expertise to businesses in a powerful and easy-to-use hosted service.

Multi-layered spam, phishing, and malware protection

Incorporates the latest security standards, including SSL/TLS, SPF, DKIM, DMARC, and more

Manage quarantine directly from the inbox with Quarantine Digest

Tag spam for routing to spam folder or outright blocking of spam messages

Detailed message logs make it easy to figure out why a message was blocked or quarantined

Increased email continuity

End-to-end encryption

Ready to switch to MailChannels?

To start using Inbound Filtering, you'll need to be subscribed to a MailChannels plan.